Current Notice

Patient Credit Terms and Conditions of Trade

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The following Terms of Trade apply to services provided by Te Atatu South Medical Centre to its patients.

Registering as a patient with our practice shall be deemed to be acceptance to the Terms and Conditions of Trade as stated:

  1. No staff member of Te Atatu South Medical Centre may agree to any terms other than as written in this contract.
  2. Prices include GST unless otherwise stated.
  3. Prices quoted for services may be adjusted from time to time, and the customer hereby agrees to pay any such adjusted price, e.g., in instances where cost of goods increases, government surcharges increase, errors or omissions by Te Atatu South Medical Centre or its representatives.
  4. Unless otherwise agreed, all services shall be paid for on the date of service.
  5. Payment shall be accepted in the form of cash, eftpos, and credit card (excluding American Express) or via direct credit or direct debit
  6. We reserve the right to charge a minimum “failed appointment/DID NOT ARRIVE (DNA)” fee of $10 for minor and full consult charge for above 14 years, if a patient fails to attend a booked appointment, without reasonable notification to us.
  7. Where it is agreed that payment need not be paid on the day of service, it shall be paid within 7 days following date of invoice.
  8. An administration fee will be added to any outstanding balances within 10 days following the date of the invoice.
  9. Te Atatu South Medical Centre may withhold further provision of service where there is any outstanding amount due.
  10. Should you have difficulty paying your account in full then please discuss alternative arrangements with our Practice Manager
  11. Where patients are in breach of agreed payment terms, we may disclose this information to debt collection agencies and legal proceedings may follow. This may result in your name and address being entered into the Computer Bureau default listing which will have an impact on your credit rating.
  12. Interest may be charged on overdue accounts at a rate to be decided by Te Atatu South Medical Centre from time to time.
  13. Costs incurred to recover outstanding monies will be charged to the customer.
  14. Termination of the contract may apply where there is non-payment without prejudice to any claims Te Atatu South Medical Centre may possess.
  15. No goods supplied by Te Atatu South Medical Centre may be returned for credit.
  16. Supply of goods for personal use will be covered by the Consumer Guarantees Act 1993.
  17. Variations to the Terms of Trade may occur from time to time, and Te Atatu South Medical Centre will notify the patient by way of invoice – receipt of which shall be deemed to be acceptance by the patient.
  18. Your Te Atatu South Medical Centre account records will be forwarded with your medical history should you transfer to another Health provider.
  19. Te Atatu South Medical Centre may disclose your personal information to provide credit references to other agencies that request them, and for debt collection, repossession, credit reporting and other similar purposes.
  20. Te Atatu South Medical Centre agrees not to use or disclose any information more than is reasonably necessary in the circumstances for its genuine business purposes.

Many thanks

From the Practice owners and Management

Te Atatu South Medical Centre